What is Skins-now?

Skins-now is a dedicated online marketplace for CS2 skin transactions, providing a secure and efficient platform for gamers to buy and sell skins.

Can I change my linked Steam account?

Yes, you can unlink your Steam account through the Account Settings page.

How do I add funds to my balance?

Access the Deposit page by clicking the "+" button in the header menu. Choose a payment provider, enter the desired amount, and complete the transaction.

How quickly are deposits credited?

Funds should appear in your account within approximately 10 minutes after successful payment. If your funds do not appear after several hours, please contact your payment provider's support team.

Can I get a refund for unused funds in my account?

Yes, but only for full deposits in their original denomination (such as $10, $25, or $50) that haven't been used at all. Remember that if you've spent any portion of a deposit, that deposit becomes ineligible for a refund.

How do I set up Steam Guard Mobile Authenticator?

You can enable Steam Guard Mobile Authenticator by:

1. Installing the Steam mobile app
2. Logging into your Steam account
3. Following the setup instructions provided by Steam

For detailed step-by-step guidance, visit the official Steam help page.

What should I do if something goes wrong with my transaction?

If you experience any transaction issues, you have several options:

1. Contact our customer support team immediately at [email protected]
2. Include your order number and a detailed description of the problem
3. Add screenshots or error messages if applicable

Our support team will investigate your case and work to resolve it as quickly as possible.

How do I purchase skins on your website?

Here's a step-by-step guide:

1. Sign in with your Steam account
2. Add your Steam trade URL
3. Deposit funds to your balance
4. Go to the Market page
5. Select your desired items and add them to cart
6. Click "Buy" to complete your purchase

What do I need to have ready before making a purchase?

Before buying, please ensure you have:

• A Steam account with a public inventory
• Your correct Steam trade URL
• Active Steam Guard (either via email or mobile authenticator)
• Sufficient funds in your skins-now.com account

Where do I find items I've purchased?

You can find all items purchased on the skins-now.com in your Account Inventory. To access it:

1. Look for the menu in the top-right corner of the page
2. Click on "Account Inventory"

Where can I see the status of my purchased items?

To check your items' status:

1. Navigate to your Account Inventory from the top-right menu
2. Use the tab menu to filter items by their status:
   • "All" to view everything
   • "Active" for available items
   • "Sold" for completed sales
   • "Sent" for delivered items
   • "Processing" for items in transaction

How do I transfer my purchased items to Steam?

To send items to your Steam account:

1. Go to your Account Inventory
2. Click the "Active" tab
3. Select the skins you want to transfer by clicking "Add to trade"
4. Once you've selected all desired items, click "Send chosen items to Steam"

How long will I have to wait for my purchased items to appear in my Steam account?

The transfer process begins immediately after you request to withdraw an item. Important: You must accept the trade offer within 10 minutes of receiving it on your Steam account, or the offer will expire and you'll need to request a new one.