( "We", "Company") is committed to protecting Your personal data and the right to privacy. If You have any questions concerning this Privacy Policy ("Policy"), our privacy practices, please do not hesitate to contact us via email info@skins-now.com or our send mail to legal address.

When You access and use the Website, You trust us with Your personal data. In this Policy we seek to explain to You in the clearest way possible what personal data we collect, for what purposes and how we use Your personal data, and the rights You have in relation to it.

We encourage You to take some time to read it through attentively because it applies to all personal data collected within the use of the Website and purchase of Products through the Website, and our communication with You via the Website interface and email.

This Policy supplements our Terms and Conditions and constitutes its integral part. All terms used in this Policy should be interpreted according to our Terms and Conditions.

Data processing responsibility

The Company is primary responsible for the processing of Your personal data within the scope of this Policy . Under certain circumstances, the responsibility for data protection and your privacy is shared with third parties. About third parties involved in the processing Your personal data read more further in this Policy.

For personal data processing specifies in this Policy Company acts as a data controller in the sense of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC ("GDPR").

Personal data collection practices

Our data collection adheres to minimization principles, gathering only necessary information as detailed below:

Account Information We obtain essential account data directly from you or authorized third parties to facilitate login access and purchase capabilities.

Third-Party Integration Data for Steam users, we receive specific account information from Valve Corporation, including:

• Steam ID
• Username
• Profile picture

This information allows us to verify your Steam identity and access publicly available account details, including virtual item inventories.

Disclaimer: Valve Corporation's use of your personal data operates independently of our control. We encourage you to consult Valve's Privacy Policy regarding their data practices.

We adhere to data minimization principles, collecting only the essential personal data necessary for the operation of our services as outlined in this Policy.

Account data

We obtain essential account data directly from you or authorized third parties to facilitate login access and enable you to make purchases.

Third-party integration data

For Steam users, we receive specific account information from Valve Corporation, including your Steam ID, username, and profile picture. This information allows us to verify your Steam identity and access publicly available account details, such as your virtual item inventory.
Please note: Valve Corporation's use of your personal data is independent of our control. We encourage you to review Valve's Privacy Policy for information on their data handling practices.

Personal data collection

When you register an Account on the Website, we collect your email address. Upon successful registration, we automatically create your Account and assign a unique Consumer ID for internal reference.

Automatic data collection

When you access and use the Website, we automatically collect the following information:

1. Network Data: IP address, location information, and details about your mobile operator or internet provider.
2. Device Information: Operating system, browser specifications, screen resolution, time zone, language settings, device model, and manufacturer.
3. Usage Data: Session information, page visits, interface interactions, and referral sources.
4. Cookie Data: We use cookies to collect certain data. Please refer to our Cookie Policy for more information.

Transaction information

We collect data related to your transactions on the Website, including deposits, product purchases, and withdrawals to your Steam account.

Payment processing

Although we do not directly process payments, our payment provider shares the following information with us when you make a purchase:

• A unique transaction identifier
• The payment method used
• Your IP address at the time of the transaction

Communication records

When you contact us through the Website or via email, we collect:

• Your name
• Your email address
• Any additional information you voluntarily provide.

Tracking technologies

We use cookies for information access and storage. Specific implementation details and your options to manage cookies are outlined in our Cookie Policy.

How we use your data

How long will we store Your personal data?

General Principle: We will store personal data only for the duration necessary to fulfill the purposes outlined in this Policy. In the event of any dispute, we will retain data for the period required to resolve such matters.

Specific Data Storage Periods

Automatically Collected Data: 14 months from your last website visit.

Account and transaction data

• Stored while maintaining active account status
• Will be erased if account remains unused for 6 consecutive months

Contact data

• Stored while maintaining active account status
• Will be erased if account remains unused for 6 consecutive months

Payment data

• Stored for up to 6 years from product provision date
• Maintained to support consumer dispute resolution and address potential issues

Cookie data

• Storage period defined in the separate Cookie Policy
• Varies according to specific cookie type

Your Privacy Rights Under GDPR

Right to Access (Article 15):
You have the right to request confirmation from us regarding whether we are processing your personal data. If we are processing your data, you have the right to obtain a copy of this personal data.

Right to Erasure (Article 17):

You have the right to request the erasure (removal) of your personal data from our systems. We will comply with your erasure request in the following circumstances:

• Your personal data is no longer necessary for the original purposes of collection
• You withdraw your previously given consent, and no other legal basis exists for continued processing
• We have no legal obligation to retain your personal data under applicable legislation
• Your personal data has been processed unlawfully
• No legal restrictions prevent the exercise of this right
• Any other circumstances where erasure is required or permitted by applicable law

Your right to object to processing based on a legitimate interest (Article 21 of the GDPR)

You have the right to object to the processing of your personal data when such processing is based on our legitimate interest. Upon receiving your objection, we will cease processing your data unless we can demonstrate compelling legitimate grounds that override your interests and rights, or if the processing is necessary for the establishment, exercise, or defense of legal claims.

Right to Restriction of Processing (Article 18):
You have the right to request that we restrict the processing of your personal data in the following circumstances:

• When you have objected to processing based on our legitimate interest, we will restrict processing pending verification of whether our legitimate grounds override your rights;
• When you have contested the accuracy of your personal data, we will restrict processing until we have verified the accuracy of the data;
• When the processing is unlawful, and you oppose the erasure of your personal data, requesting the restriction of its use instead;
• When we no longer need the personal data for processing purposes, but you require the data for the establishment, exercise, or defense of legal claims.

Right to lodge a complaint with the supervisory authority (Article 77 of the GDPR):

You have the right to file a complaint with the relevant supervisory authority if you believe that the processing of your personal data violates your rights under the General Data Protection Regulation (GDPR).

You can always contact us for any issue concerning the processing of Your personal data, including complaints.

Nevertheless, if you suppose that your rights under applicable data protection legislation have been violated, you can lodge a complaint either:

With the Commissioner for Personal Data Protection of the Republic of Cyprus (jurisdiction of our incorporation). The Website of the Commissionerhttp://www.dataprotection.gov.cy/;or With the data protection authority of the country of Your habitual residence or place of work. You can find the list of all EU Data Protection Authorities on the Website of the European Data Protection Boardhttps://edpb.europa.eu/about-edpb/board/members_en.

How do You exercise Your rights?

We take data protection very seriously and therefore we have dedicated our support personnel to handle Your requests in relation to your rights stated above. You can always reach them at info@skins-now.com

Do we collect information from children?

Our Website is not intended for use by children, and therefore we do not collect or process, at least intentionally, the personal data of individuals under 18 (eighteen) years.

Will Your personal data be shared with anyone?

To ensure proper Website operation, we may share your personal data with third parties, including:

Our Contractors and Consultants: We may engage third parties to service the Website and transfer your personal data to them. We guarantee these parties have a contractual obligation to process your data in accordance with this Policy and applicable law.

Website Hosting Providers: We use hosting providers who host our Website on their servers. They may access your personal data, but only in encrypted form.

Analytics and IT Service Providers: We use services to analyze Website operation, monitor your interactions, and prevent external threats. Our current providers include:

• Cloudflare (USA): Helps optimize Website operation and ensure protection. As the United States does not provide an adequate level of personal data protection, standard contractual clauses (SCC) apply to data transfer.
• Google (Ireland/USA): Provides Google Analytics and reCAPTCHA services. Standard contractual clauses (SCC) apply to data transfer due to inadequate US data protection standards.
• Login4play: Used to identify your Steam community profile and access Steam account information. We share your Steam data with login4play.com for this purpose.

Cookie policy

What are cookies?

Cookies are small data files stored on your computer or mobile device. These files contain specific information, such as your preferred language or site settings, which your browser may retransmit to us when you revisit our Website, depending on the cookie's lifespan.

Which cookies do we use?

The table below aims to inform you about the type and purpose of each cookie, and its expiration time.

How to manage or delete cookies

Essential and Security cookies are technically necessary for the proper functioning of our website. These cookies are required and do not require your explicit consent.

For Analytics cookies, which are optional, you have full control over their usage. You can manage these cookies through:

• Our website's cookie settings
• Your browser's cookie preferences

You can manage or delete cookies at any time through your browser settings. Here's how to manage cookies in commonly used browsers:

• Google Chrome
• Mozilla Firefox
• Microsoft Internet Explorer
• Opera
• Apple Safari

For specific instructions on managing cookies in your browser, please refer to your browser's user manual.

Do we make updates to this Policy?

We regularly update this Policy to ensure compliance with applicable laws and regulations. The most current version will always be available on our Website. We encourage you to periodically review this Policy to stay informed about how we protect your information.