These Terms and Conditions ( “Terms”) constitute a legally binding entire agreement between Auburntech (“Company”, “We”, “Us”, “Our”) and You (“You”, “User”) and regulate relations concerning an access and use of website skins-now.com (“Website”) and resell of Steam-supported virtual items for use within computer games (e.g., weapons, skins etc.) by the Company through the Website (hereinafter the “Products”).

We encourage You to read these Terms attentively. Your access and continuing use of the Website functionality regardless of Your purchase of Products will mean that You have read, understand, and agree to be bound by and follow these Terms in their entirety.

These Terms are supplemented with our Privacy Policy (“Policy”), which governs the processing of Your personal data in the context of using our Website and the purchase of Products through the Website.

Eligibility

We encourage parents and legal guardians to be attentive and ensure safe use of the Website and its Products by children.

We do not knowingly provide our Website and our Products to persons under 18 (eighteen) years old. If You are under such age, You shall be represented by at least one parent or legal guardian to use our Website and purchase our Products.

By creating an account on our Website, You confirm that You are at least 18 (eighteen) years old and have no legal restrictions to use our Website and Products, or You are represented by a parent or legal guardian.

Intellectual property

The Company is the sole owner or lawful licensee of all the intellectual property rights to the Website and all the content available on the Website, including, but not limited to, computer code, visual interface, texts, images, animations, design, button icons, music, video, trade names, expressions and other intellectual property objects (hereinafter “Website Content”).
The Website and the Website Content embody trade secrets, trademarks, and works protected under worldwide copyright and other intellectual property laws.

We grant You a right to access and use the Website Content, in whole or in part, solely for Your personal, non-commercial purposes.

You acknowledge and agree that You may not reproduce, modify, rent, lease, loan, sell, distribute, mirror, frame, republish, download, store on a retrieval system, transmit, or create derivative works of the Website Content , in whole or in part, by any means without our prior written consent.

Provisions concerning intellectual property rights to Products are separately specified in these Terms.

Prohibited behavior

In connection with accessing and using the Website regardless of purchase of Products you agree not to:

1. Access or use the Website for any purpose other than that for which we make the Website available;
2. Breach or circumvent any laws, regulations, or byelaw , these Terms, and our Privacy Policy;
3. Attempt to disable, damage, interfere with, disrupt, or create an undue burden on the Website or the networks or services connected to the Website;
4. Exploit errors and bugs in the Website to gain access that would otherwise not be available;
5. Copy or adapt the Website software ;
6. Use or launch any unauthorized technology or automated system to access the Website or extract content from the Website, including but not limited to spiders, robots, screen scrapers, or offline readers;
7. Infringe or breach the copyright, trademark rights or any intellectual property rights or other rights of the Company or any third party;
8. Attempt to impersonate another user or person or use the username of another user;
9. Use the Website fraudulently or unlawfully, or in a manner that is contrary to the interests of the Company, any specific rule or requirement which we stipulate on the Website concerning a particular part of the Website or the Website generally ;
10. Create more than one Account.
11. We reserve all legal rights to recover damages or other compensation under these Terms or as allowed by law.

Account creation and management

Access to our Website requires an Account linked to your Steam user account (Valve Corporation). You must comply with Steam's legal terms and conditions. The Company operates independently from Valve Corporation and Steam services.

Your Account is automatically created using your Steam profile and enables product purchases, balance management, and purchase history tracking. Each Steam account may only be linked to one Website Account.

Account creation through automated means or bots is prohibited. Account sharing is not permitted unless explicitly authorized.

By signing in, you grant us access to certain Steam account information, including your public Steam profile and virtual items inventory. You can find out more about personal data we process in our Privacy Policy.

You bear full responsibility for:

• Maintaining Account security and confidentiality
• Protecting your password
• Controlling Account access
• All Account activity on the Website

We accept no liability for losses arising from compromised Account credentials. Report any suspected unauthorized access immediately.

We maintain the right to suspend Accounts involved in suspicious, fraudulent, or harmful activities.

You may delete your Account at any time through the "Contact Us" function.

Products offered

We resell You Steam-supported virtual items for use within computer games. The list, description, and prices of the Products are available on the Website. The company attempts to be as accurate as possible in the description of Products. However, we do not warrant that Product descriptions are always accurate, complete, reliable, current, or error-free.

We reverse the right to change the list of Products offered and relevant prices according to our business needs without prior notification.

It should be noted that Products are intellectual property objects owned by Valve Corporation or its affiliates, counterparties, and protected worldwide with copyright and trademarks. Thus, the purchase of Products through the Website does not mean the transfer of any intellectual property rights to You.

You are grated just restricted right of use Products only for their functional purposes, namely as in-game assets, except as otherwise provided by these Terms or allowed by intellectual property owners. Modification or use of the Products for any other purpose would violate Valve Corporation and/or its affiliates’, counterparties’ intellectual property rights.

Purchases and payments

To buy one of our Products, simply select the one you want and pay for it using your preferred payment method. All payments are handled independently through third-party services. This means our Website never collects your payment information, such as credit card details. We only receive a notification once your payment is successful.

You are responsible for complying with all applicable tax laws, including reporting and paying any taxes related to your Product purchases through our Website.

We will upload your purchased Product to your Account without undue delay, and always within 24 hours of receiving payment confirmation. After the upload, you can transfer the Product to your Steam user account.

If your payment fails or is declined by the payment service provider, we are not obligated to fulfill the purchase.

Our Products are digital content, not supplied on a tangible medium, as defined by Directive 2011/83/EU of the European Parliament and of the Council. Therefore, by purchasing a Product, you acknowledge and agree that you lose your right of withdrawal, and Products cannot be returned, as stated in article 16(m) of Directive 2011/83/EU.

If you experience an issue with a Product, please contact us immediately. We offer a 24-hour guarantee for Products that have errors upon upload to your Account or are different from what you purchased.

Refund and return policy

Users can add funds to their skins-now.com account in set amounts (e.g., 10, 25, 50). These funds can then be used to purchase in-game items directly through skins-now.com.

Refunds are generally not available for funds from transactions that have been partially used. All item purchases are final and non-refundable once the transaction is completed.

Refunds for deposits are only issued if the error was caused by a fault on our website.

To purchase items on our site, you need to have:

• A public Steam inventory
• A correct trade link
• Active Steam Guard enabled via email or mobile authenticator

You can only purchase items listed on the Skins Market page using your account balance.

To use your balance, simply select an item on the Skins Market and click the "Buy" button. The price of the item will be automatically deducted from your balance. Please ensure you have enough funds in your account before making a purchase.

To add funds to your account balance, click on your current balance. This will open the "Add Funds" window. Select your preferred payment method, the amount you wish to deposit, and enter your credit card details. If everything is correct, the funds will be added to your balance within a few minutes.

We do not charge any commission for adding funds to your balance. However, the final amount you pay may be higher due to currency conversion rates applied by your payment system.

You can add funds in any currency. During the payment process, your currency will be converted to the currency used for your skins-now.com balance, allowing you to make payments without any issues.

We can only issue a refund if you haven't spent any of the deposited funds. To request a refund, please contact our technical support team at [email protected] with your account details.

Refunds are typically processed within 5 business days, though some payment methods may take longer. If you don't receive your funds within 5 business days, please contact us so we can investigate the delay.

Under normal circumstances, withdrawals from your account will be completed within 5 business days (excluding Saturdays and Sundays). However, delays may occur.

Know your customer (KYC)

We prioritize platform security through a selective Know Your Customer (KYC) process designed to prevent illegal activities like fraud and money laundering.

Our KYC verification may be triggered when users:

• Execute high-value transactions that significantly deviate from typical platform usage
• Demonstrate unusual account activity, including rapid trading, frequent large withdrawals, or irregular behavioral patterns
• Operate multiple accounts in ways that suggest potential platform abuse
• Use unverifiable payment methods or trigger security monitoring systems
• Become involved in third-party transaction disputes
• Show indications of illegal activities or Terms of Use violations

When selected for KYC verification, you must submit:

• Government-issued identification (passport or national ID)
• Proof of current residential address (utility bills, bank statements)
• Verification of payment method ownership
• Additional documentation to ensure regulatory compliance

Failure to provide requested verification documents may result in:

• Temporary account suspension
• Fund freezing
• Transaction processing denial

We handle all KYC-related information confidentially, using it exclusively for identity verification and legal compliance. Your privacy and data security remain our primary concern.
By using skins-now.com, you acknowledge and accept these KYC requirements as essential safeguards for platform integrity and user protection.

Your privacy

Your privacy is important to us. Thus, we make our best effort to process Your personal data in a lawful, fair, and transparent manner. All necessary information about the processing of Your personal data You can read in our Privacy Policy.

Applicable law and dispute resolution

These Terms, Privacy Policy, relations between You and us, including any contracts, agreements are governed by the law of the Republic of Cyprus Any claims and disputes arising from these Terms, Privacy Policy, relations between You and us, including any contracts, agreements shall be subject to the exclusive jurisdiction of the courts of the Republic of Cyprus.

We encourage You to contact  any issue concerning the use of the Website, purchase of products, including complaints. We will try to reach a settlement through negotiations.

Nevertheless, if You deem that Your rights under applicable consumer rights protection law are violated, you can follow the European Commission’s Online Dispute Resolution platform: http://ec.europa.eu/consumers/odr/ and find a solution to your problem. There may also be other dispute resolution platforms based in your country of residence.

Updates

The Company reserves the right to  modify, amend and update these Terms. In any case, the updated Terms will be posted on the Website. Please refer to the last effective date where changes were last undertaken by us. Your subsequent use of the Website after the effective date of any update indicates Your acceptance of the current version of the Terms. 

Severability

If any part of these Terms shall be found by a court to be unlawful, void or unenforceable for any reason, then that provision shall be capable of being severed and separated from these Terms and shall not affect the validity and enforceability of any of the other provisions of these Terms  which shall all remain in force.

Links

The Website may contain links to other websites that are outside the Company's control and are not covered by these Terms. The Company will not be liable for the content of any third-party websites or the actions or omissions of their proprietors, nor for the contents of third-party advertisements and sponsorship on those websites. The hyperlinks to other websites are provided for information purposes only. You use any such links at Your own risk.

Limitation of liability 

In no event, neither the Company, nor its owners, affiliates, contractors, or agents shall be liable to You or any third party  for any direct or indirect lost profits or lost business damage, special, indirect, consequential, exemplary or incidental damages related to or arising out of the use or access the Website or purchase of Products. 

Nothing in this section is intended to limit our liability for damages to the extent caused by our own gross negligence or intentional or unlawful misconduct. Additionally, nothing in this section is intended to limit or alter Your rights as a consumer that cannot be limited or altered under applicable law.

Under no circumstances the total amount of our liability shall exceed the amount transferred by You for the last 12 months or EUR 200, whichever is greater.

Disclaimer 

WE DO NOT WARRANT THAT THE WEBSITE, WEBSITE CONTENT OR PRODUCTS WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE WEBSITE WILL PROVIDE SPECIFIC RESULTS. THE WEBSITE, WEBSITE CONTENT, AND PRODUCTS ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS.

ALL INFORMATION PROVIDED ON THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE. THE COMPANY CANNOT GUARANTEE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES, CONTAMINATION OR DESTRUCTIVE FEATURES. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. WE DISCLAIM ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE WEBSITE. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE AND PURCHASE OF PRODUCTS. YOUR SOLE REMEDY AGAINST THE COMPANY FOR DISSATISFACTION WITH THE WEBSITE OR THE WEBSITE CONTENT IS TO STOP USING THE WEBSITE OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES. WE ARE NOT LIABLE FOR THE CORRECT, ERROR-FREE OR UNINTERRUPTED OPERATION OF ANY SERVICES PROVIDED BY VALVE CORPORATION, INCLUDING, BUT NOT LIMITED TO STEAM.

User support

If you have any questions or complaints regarding the Website, please contact us by email at [email protected]. We will undertake our commercially reasonable efforts in order to answer as quickly as possible.